Product Owner Agentic AI Platform

IT Systems Engineer  Location: Düsseldorf A role that inspires you Our client is seeking an IT Systems Engineer to support and further develop its internal IT infrastructure. This role offers hands-on responsibility across system administration, infrastructure operations and technical support within a collaborative and technically focused environment. Key Responsibilities: Support the operation, maintenance and modernisation of the internal IT infrastructure. Monitor server availability, services and automated data processing systems. Manage incident and problem resolution across Linux and Windows environments. Maintain and develop script-based automation and processing solutions. Support internal teams and business units on technical infrastructure topics. Contribute to the documentation and optimisation of systems and processes. Install, configure and maintain server and network environments. Your Profile: Several years of professional experience within IT infrastructure or system administration. Strong knowledge of Linux and Windows server environments. Experience with Bash and Python scripting. Understanding of network environments and common protocols. Familiarity with Active Directory, DNS, DHCP, Samba and mail systems. Basic SQL knowledge for database queries and analysis. Structured and independent working style. Fluent German and good technical English language skills.

ITSM Architect: Lead a Once-in-a-Generation Transformation at a Major German Business The Opportunity Most ITSM roles ask you to maintain what's already there. This one asks you to replace it. Our client is a large, established business in Germany - the kind of organisation that has operated at scale for decades and is now undertaking a full transformation of its IT service management landscape. Legacy tooling is going. A modern, ITIL-aligned operating model is coming. And they need someone to lead that journey from the front. This is a strategically visible, senior individual contributor role. You'll own the architectural direction of the ITSM process landscape, drive the platform migration, and embed AI and automation where it creates lasting value. You'll work closely with senior stakeholders across IT and leave a genuine mark on how services are delivered across the organisation. The Role You'll be at the centre of a complex, enterprise-scale transformation. In practice, that means: Leading the reconceptualisation and redesign of the full ITSM process landscape, transitioning to a modern ITIL-oriented model Driving the operational migration from legacy tooling to a fit-for-purpose, automatable platform Defining and implementing testing and control mechanisms, handover points, and KPI frameworks that track and improve process maturity over time Ensuring stable IT operations through the standardisation and intelligent automation of core processes Providing technical leadership across other process roles in your assigned areas Integrating AI tooling into ITSM workflows as part of the broader digital transformation agenda Managing stakeholders from operational teams to senior leadership The Company Our client is one of Germany's most established large-scale businesses, with a significant workforce and a long track record of operating in a regulated environment. The IT organisation is mid-transformation: there's real appetite at senior level for modernisation, genuine investment behind it, and a mandate to do this properly. For the right person, it's a rare chance to drive meaningful, lasting change inside a business of real substance. The role is based in NRW, with flexible working arrangements. What You'll Need Fluent German and English Degree in business informatics or a comparable discipline At least 5 years in ITSM process architecture or process ownership, not solely in operations A demonstrable track record of designing and implementing enterprise-scale ITSM process landscapes Deep, practical knowledge of ITIL 4, including interface design, handover points, and KPI frameworks Experience migrating organisations off legacy ITSM tooling Strong stakeholder management skills at all levels, from operational workshops to executive conversations Experience working in regulated environments How to Apply If this sounds like the right next step, we'd love to hear from you. Your CV doesn't need to be up to date - send what you have, or just give us a call for an informal conversation.

Director of Data & AI Location: North Rhine-Westphalia / Hybrid Our client is seeking a Director of Data & AI to lead governance, strategy and operational oversight across data, AI and platform initiatives within a complex technology environment. Key Responsibilities: Define and develop governance frameworks across data, AI, APIs and platform operations. Lead cross-functional governance initiatives and stakeholder alignment activities. Establish standards related to data management, interoperability and AI governance. Support governance across decentralised data and platform environments. Drive continuous improvement across data adoption, platform usage and AI operations. Your Profile: Strong experience within data, AI or governance-focused leadership roles. Experience with governance frameworks across data, APIs and AI environments. Understanding of regulatory and compliance-related requirements. Strong stakeholder management and communication skills. Technical or engineering understanding of modern data and software environments. What’s on Offer? Senior leadership role with strategic responsibility. Exposure to large-scale data and AI initiatives. Flexible hybrid working model. Collaborative and modern working environment.

Senior Product Owner - Agentic AI Platform Location: North-Rhine Westphalia / Hybrid Our client is seeking a Senior Product Owner to lead the development and evolution of a scalable AI platform environment. This role focuses on platform strategy, infrastructure-related product ownership and enabling AI capabilities across the organisation. Key Responsibilities: Own and drive the development of a scalable AI platform environment. Support the evolution of platform capabilities and infrastructure services. Collaborate with technical and business stakeholders across platform initiatives. Contribute to platform scalability, usability and operational efficiency. Provide direction across platform-related roadmap and delivery activities. Your Profile: Strong background within platform-focused product or technology environments. Experience working with scalable infrastructure or platform solutions. Understanding of modern AI or platform ecosystems. Strategic mindset with strong stakeholder management skills. Ability to operate within fast-moving and evolving environments. Fluent German language skills. What’s on Offer? Opportunity to shape a growing AI platform capability. Exposure to innovative AI and platform initiatives. Flexible and collaborative working environment. Long-term development opportunities.