IT Outsource Project Manager
Meet Our Recruiter
Richard Brady
About the Role
IT Outsourcing Transition Project Manager
The Opportunity
If you're used to walking into a project that's already moving, and getting stuck in without a lengthy handover, this one's worth a look.
This is a hands-on delivery role, not a people-leadership position. You'll be the person who actually gets a complex, multi-stakeholder IT outsourcing transition over the line, working directly with the IT Director rather than through layers of management.
You'll pick up a live, in-flight program: a full IT End User Support transition to an external provider, spanning a DACH-wide organisation. There's a substantial technical backlog to work through, and a separate change management workstream running in parallel, with you as the technical execution counterpart.
The Role
- Lead end-to-end delivery of the IT End User Support outsourcing transition
- Coordinate closely with global and regional stakeholders across a multi-layered program structure
- Manage knowledge transfer to the incoming external provider, working through a substantial backlog of technical topics
- Act as the technical execution counterpart to a parallel change management workstream
- Report directly to the IT Director
The Company
Our client is a global FMCG business with a well-established presence across the DACH region. They're partway through outsourcing their IT End User Support function, and need someone who can pick up the reins mid-flight and keep things moving without missing a beat.
What You'll Need
- A strong track record leading IT outsourcing or service transition projects and programs
- Enough technical fluency to engage directly with infrastructure and end user support topics, not just manage a plan from a distance
- Strong stakeholder management skills, with the ability to probe for context and find clarity where requirements aren't handed to you cleanly
- Comfort operating in ambiguous, fast-moving, and organisationally complex environments
- Fluent German and English
- A background outside telco, financial services, or automotive. This client wants adaptability from a different sector
This is a freelance, interim engagement on an exclusive search, six months initially, starting as soon as possible.
How To Apply
Your CV doesn't need to be up to date. Send what you have, or just give us a call.