Two Models, Very Different Outcomes. Understanding the Difference Is the First Step to Getting Your Hire Right.
One of the most consequential decisions a hiring organisation makes is not who to hire, it is how to structure the search. Contingency and retained recruitment are not simply two pricing models for the same service. They are fundamentally different approaches that produce different outcomes, work well in different situations, and create very different dynamics between client and recruiter.
Most organisations default to whichever model they have used before, or whichever a recruiter happens to offer. The ones that think carefully about the choice and match the model to the role consistently get better results.
This guide explains both models clearly, sets out when each one works and when it doesn't, and helps you make the right decision for your specific hire.
Contingency Recruitment: How It Works
Contingency recruitment is a performance-based model. You pay the recruiter only if they successfully place a candidate. No placement, no fee.
The fee is typically calculated as a percentage of the placed candidate's first-year salary, usually 25% for mid-level roles, rising toward 30% for senior appointments. You are not paying for the recruiter's time or process. You are paying for the result.
In a contingency arrangement, the search is generally non-exclusive. You can brief multiple agencies simultaneously, or run a parallel internal search alongside the agency process. Whoever finds the right candidate first, and gets them to acceptance, earns the fee.
When contingency works well:
Contingency is the right model when the candidate pool is reasonably broad, the role is not highly sensitive or confidential, and speed of access to a wide pool of candidates is more valuable than depth of search process. It works well for mid-level appointments where multiple qualified candidates exist in the market and a competitive, fast-moving sourcing process produces results. It also works well in established client-recruiter relationships where the recruiter already understands the organisation deeply and does not need a detailed onboarding process for every search.
Where contingency has limitations:
The contingency model has a structural tension built into it. Because the recruiter is not guaranteed a return on their time, they prioritise roles they are most likely to fill quickly. A genuinely difficult search, such as a rare specialism, a senior appointment requiring deep market mapping, or a confidential replacement, may not receive the sustained attention it requires under a contingency structure. Multiple agencies working the same role simultaneously can also create candidate duplication, inconsistent employer brand messaging, and in some cases, the same candidate being approached multiple times by different recruiters, which damages the hiring company's reputation in the market.
Retained Recruitment: How It Works
Retained recruitment is an exclusive, partnership-based model. You pay the recruiter in stages, typically a third upfront, a third at shortlist, and a third on placement, in exchange for their dedicated, exclusive focus on your search.
The fee structure is similar in percentage terms to contingency, typically 25–33% of first-year total salary package, but the payment is spread across the process rather than contingent on outcome. What you are buying is not just a result. You are buying a process: deep market mapping, direct approach to passive candidates, thorough qualification, and a recruiter who is fully committed to your search from day one.
Retained search completion rates exceed 95%, compared to an industry average of just 10% for contingency searches. That gap reflects the difference between a recruiter who is guaranteed a return on their time and one who is not.
When retained is the right choice:
Retained search is the right model for senior leadership appointments, confidential searches, genuinely rare specialisms, and roles where a mis-hire would be materially costly. It is also the right model when the hiring organisation wants a single, trusted point of contact managing the search, with consistent employer brand messaging, coordinated candidate outreach, and a structured process from briefing to offer. Retained searches produce a 25% higher candidate retention rate after one year compared to contingency placements, reflecting the deeper vetting and better fit that a more thorough process produces.
Where retained has limitations:
Retained search is not the right model for every hire. For mid-level roles where the candidate pool is broad and the search is relatively straightforward, the additional investment in a retained engagement may not produce meaningfully better outcomes than a well-structured contingency search. And for organisations engaging a recruiter for the first time, committing to a retained fee before a working relationship has been established requires a level of trust that takes time to build.
The Third Model: Engaged Search
There is a middle ground between contingency and retained that MAM Gruppe has developed specifically for clients who want more than a standard contingency search but are not yet ready to commit to a fully retained arrangement. We call it Engaged Search.
Here is how it works. The client pays an initial engagement fee, typically 20% of the total placement fee, at the point of briefing. This confirms the assignment, secures MAM Gruppe's dedicated focus on the search, and signals a mutual commitment to the process. The remaining balance is invoiced only when the candidate signs their contract, so the financial risk is still heavily weighted toward outcome, not process.
The result is a completion rate of over 80%, significantly higher than contingency, and closer to retained search outcomes, because both parties are genuinely committed from day one. The client has made a financial investment that reflects the seriousness of the search. MAM Gruppe has a guaranteed return on the time invested in market mapping and direct approach, which means the search receives the sustained, focused effort it deserves.
Engaged Search works particularly well for:
Mid-to-senior appointments where the candidate pool requires genuine market mapping and direct approach rather than a database search, but the role does not quite warrant the full retained model.
First-time clients who want to experience MAM Gruppe's search quality and commitment before moving to a fully retained arrangement on future hires.
Specialist roles in Germany where the candidate market is tight, the search will take genuine effort to execute well, and a pure contingency engagement would not incentivise the level of work required.
Time-sensitive searches where the client needs to know the search is genuinely prioritised from day one, not competing for attention against a recruiter's higher-probability contingency roles.
Engaged Search is not a compromise. It is a deliberately designed model that aligns the interests of client and recruiter from the first briefing, without requiring the full upfront financial commitment of a retained search.
A Simple Decision Framework
Not sure which model fits your situation? Here is a practical guide.
Use Contingency when: The candidate pool is broad and multiple qualified candidates exist in the market. The role is mid-level and does not require confidential handling. Speed of access to a wide pool matters more than depth of process. You are working with a recruiter you already trust and who knows your business.
Use Engaged Search when: The role sits at mid-to-senior level and requires genuine market mapping rather than a database search. You want dedicated, prioritised search effort without the full upfront commitment of retained. You are working with MAM Gruppe for the first time and want to establish the relationship before committing to a fully retained model. The search is time-sensitive and you need confidence that it will be treated as a priority from day one.
Use Retained when: The role is at Director level or above. The appointment is confidential, you are replacing a sitting executive or exploring a strategic hire not yet announced. The specialism is genuinely rare and a surface-level search will not reach the right candidates. A mis-hire would be materially costly, commercially, reputationally, or operationally. You want a single recruiter fully committed to your search with consistent employer brand messaging in the market.
At a Glance — Which Model Is Right for Your Hire?
| Contingency | Engaged Search | Retained | |
|---|---|---|---|
| Upfront fee | None | ~20% of total fee | ~33% of total fee |
| Payment structure | 100% on placement | 20% upfront, 80% on signing | Three equal instalments |
| Exclusivity | No | Yes | Yes |
| Completion rate | ~10% industry average | 80%+ | 95%+ |
| Best for | Mid-level, broad candidate pool | Mid-to-senior, specialist roles | Senior leadership, confidential |
| Candidate approach | Active market | Direct approach | Full market mapping |
| Financial risk | Zero upfront | Low upfront, outcome-weighted | Shared across process |
How MAM Gruppe Approaches the Conversation
MAM Gruppe works with clients on contingency, Engaged Search, and retained searches across Technology, Legal & Compliance, and Finance in Germany. We do not have a preferred model, we have a preferred outcome, which is a high-quality placement that works for both sides.
When a new client approaches us with a search, we have an honest conversation about which model makes sense for the specific role. That conversation covers the seniority and sensitivity of the appointment, the size and accessibility of the candidate pool, the timeline the organisation is working to, and whether this is a one-off hire or the beginning of a longer hiring relationship.
We will tell you when we think retained is the right approach and the search warrants it. We will also tell you when contingency is perfectly adequate and a retained arrangement would not produce meaningfully better results. That honesty is, we think, more valuable than pushing a particular commercial model.
Frequently Asked Questions
What is the difference between contingency and retained recruitment? Contingency recruitment means the recruiter is paid only when a candidate is successfully placed. Retained recruitment means the client pays in stages throughout the search process in exchange for the recruiter's exclusive, dedicated focus. Contingency is non-exclusive and performance-based. Retained is exclusive, process-driven, and produces a higher completion rate and typically better long-term fit.
Is retained recruitment more expensive than contingency? Not necessarily in total cost. The fee percentage for retained search is similar to or only modestly higher than contingency, typically 25–33% of first-year salary versus 20–25% for contingency. The difference is when you pay and what you are paying for. Retained search spreads payment across the process and delivers a deeper, more committed search. For senior or hard-to-fill roles, the higher completion rate and better candidate retention typically justify the investment.
When should I use retained recruitment in Germany? Retained recruitment is the right choice for Director level and above appointments, confidential searches, genuinely rare specialisms, and roles where a mis-hire would be materially costly. In Germany specifically, where senior candidate pools are smaller, notice periods are long, and the cost of a failed search is significant, retained search is often the more commercially sensible model for leadership appointments even if the upfront commitment feels higher.
Can MAM Gruppe work on a contingency basis? Yes. MAM Gruppe works with clients on contingency, Engaged Search, and retained bases across Technology, Legal & Compliance, and Finance in Germany. The right model for each search depends on the role, the candidate market, and the relationship between client and recruiter. We advise on the appropriate model at the outset of every new engagement.
What is Engaged Search and how does it differ from retained recruitment? Engaged Search is MAM Gruppe's own model sitting between contingency and retained. The client pays an initial engagement fee of approximately 20% of the total placement fee at the point of briefing, with the balance invoiced only when the candidate signs their contract. This structure secures MAM Gruppe's dedicated focus on the search while keeping the majority of the financial commitment tied to outcome. It delivers a completion rate of over 80%, significantly higher than standard contingency, because both client and recruiter are genuinely committed from the outset. It is particularly well suited to mid-to-senior appointments, specialist roles, and first-time client relationships.
