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MAM Gruppe work solely with top-tier clients seeking talented candidates to fill their positions. View the job roles below and let us begin the next steps towards elevating your career.

Solution Engineer - Architect

MAM Gruppe
Posted on 14/Nov/2019
  • IT Security
  • Full-Time
  • Frankfurt, Germany


Your tasks

  • Monitor Service NOW incident management system for server availability issues; prioritise and respond to incidents. 
  • Lead, coordinate and participate in key process improvements as they relate to the client/server environment.
  • Assist in the design and testing of new server systems and applications. Conduct capacity planning as needed.
  • Plan and implement server upgrades, maintenance updates and vendor-supplied patches. 
  • Implement and refine server environment monitoring tools and respond to various levels of alerts as required.
  • Implement policies, procedures and technologies to ensure server security. 
  • To improve efficiency, reliability, and performance. 
  • Developing and implementing procedures and associated resources for resource management.
  • Provide technical guidance to global team members. 


Your profile

  • At least 2 years of experience supporting Microsoft Windows Server 2008 and above in an enterprise environment.
  • Familiarity with TCP/IP, network troubleshooting techniques and commands. 
  • Experience installing and configuring Hewlett Packard server hardware.
  • Proficient at server load balancing, clustering and high availability architecture.
  • Experience with server performance tuning and monitoring tools.
  • Ability to conduct research into server issues and applications as required. 
  • Highly self-motivated and directed, with attention to detail.
  • Proven analytical and problem-solving abilities.
  • Strong customer-service focus.
  • Experience working in a team-oriented, collaborative environment.
  • Good written and oral communication skills in English and German.
  • Excellent interpersonal skills. 
  • Experience working with virtual servers VMware is necessary; installing, configuring and maintaining VMware vSphere is a plus.